Articles on:NFLX· Login Issues

【Netflix】 How to Fix "This Device Is Not Part of This Netflix Household" Issue

If your TV or device shows the message "This device is not part of this account's Netflix household," follow these steps to regain access:


A. Only the "Update Netflix Household" button is displayed


  1. Click “Update Netflix Household”


On the prompt page, select the “Update Netflix Household” button and continue by choosing “Update my Netflix household” on the next page.


  1. Click “Send Email”


Select the “Send Email” button, and Netflix will send a verification email to your registered email address.


  1. Visit GamsGo


  • Log in to your GamsGo account and go to Subscription > Netflix.
  • Click “Click to get link”. This process may take 1-3 minutes.


  1. Open the Link to View the Verification Code


  • Once you receive the link, click “Open the link to view the verification code”.
  • If the verification step is not requested, you can skip this.


  1. Complete the Update for Your Netflix Household


  • Go back to the Netflix page and click “Update your Netflix household”.
  • After updating, your device will regain access.


B. If You See the “I’m Traveling” or “Watch Temporarily” Button


  1. Select “I’m Traveling” or “Watch Temporarily”


On the prompt screen, choose either “I’m Traveling” or “Watch Temporarily” to proceed.


  1. Click the “Send Email” Button


On your device, select “Send Email”. A temporary access code will be sent to your email.


  1. Visit GamsGo


  • Log in to your GamsGo account and go to Subscription > Netflix.
  • Click “Click to get link”. This process may take 1-3 minutes.


  1. Retrieve and Enter the Verification Code


If you receive a code, enter it directly into your device to restore access.


  1. Complete the Verification and Update Your Netflix Household


  • Use the provided link on the Netflix page and input the verification code to complete the setup.
  • Ensure your device is successfully added to the Netflix household.



Try these two methods:


Change networks (Suggested✅)



Or change devices


Each device can obtain the link a maximum of 4 times within 24 hours


On you Netflix: Click 'I'm Traveling' or 'Watch Temporarily' > 'Send email'


If these methods still do not work, please temporarily use a web browser to log in and watch, and attempt to retrieve the verification link again after 24 hours.


Is your device indicating that you can no longer request codes?


Please request the code again after changing devices, as each device can obtain the link a maximum of four times within 24 hours.


If you still cannot obtain it, you can temporarily use a web browser to log in and watch.