Payment
ăRefundăHow to apply for a refundHello, Thank you for your patience. We understand your concerns and questions. We recommend that you reach out to our online customer service, for any issues during your usage. We will actively assist you, and most problems can be resolvedPopularăPAYMENTăTroubleshooting Payment ErrorsSteps to Resolve and Get Support If you encounter an error code popup during payment, please try the following steps: Check your payment method: Ensure your payment method (e.g., credit card, bank account) is valid and has sufficientSome readersăRenewăHow to renew my subscriptionHow to renew my subscription Click the "renew now" button on your subscription interface Select the time you need to extend and click "Go to payment" Select the payment method you can use. Fill in the relevant payment information and waitFew readersăPAYMENTăI successfully paid with local offline payment method but did not receive the subscriptionYou are using your local offline payment method, which is relatively slow. We need 3-7 days to receive your money. The system will automatically send you subscription information after receiving your money. Please wait patiently. If youFew readersăPAYMENTăThe payment was successful but the subscription was not receivedThe product you purchased is currently out of stock, and the product you purchased is a pre-sale product. I t is expected to take about 24-48 hours for delivery. If you still do not receive the subscription after 48 hours, please contactFew readersăPAYMENTăPurchase limit reachedHello, While we primarily serve GamsGo users, there is a limit on the number of subscriptions you can purchase of the same type. If you need more, please contact our online customer service to apply. We will adjust your purchase limitFew readersăPAYPALăNeed use paypalDear friend, we do not support PayPal payment method, I am very sorry. But you can use AliExpress payment method to pay, and you can also try to use Bitcoin payment method or other credit card payment methods. Please rest assured thatSome readers